Privacy Policy

Flying Fish Exhibits Pty Ltd – Privacy Policy

Last Updated: June 2, 2026

Flying Fish Exhibits Pty Ltd (“Flying Fish,” “we,” “us,” “our“), an Australian company registered in Victoria, Australia, maintains this Privacy Policy to inform you of our practices regarding personal data we collect from or about you in connection with our website (the “Site“) or through the provision of our services (the “Services“). We may update this Privacy Policy from time to time. We will notify you of any significant change by providing a notice on our website or, if you are a customer, by whatever other means we have mutually agreed upon.

The current version of this Privacy Policy may be found at: https://flyingfishexhibits.com/privacy

By using the Site or the Services, you acknowledge your consent to the practices described herein.

Personal Data We Collect

Information You Give Us
The amount and type of information we gather depends on the nature of the interaction. For example, if you request information about one of our services, we will ask for your name and email address. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g., health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.

Web Server Logs
As with most websites, we automatically collect certain information when you use the Site. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the Site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

Cookies
We use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level. For users in the European Union or the United Kingdom, our cookie use is governed by applicable e-privacy regulations, and we will seek your consent before setting non-essential cookies.

How We Use Personal Data
Flying Fish will only use the personal data we collect as reasonably necessary for the following purposes: (i) to allow you to use and interact with the Site; (ii) to provide the Services to you as our customer; (iii) to inform our continued development of the Site and the Services; (iv) to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us; (v) to send marketing communications related to the services we provide; (vi) as required by applicable law or legal requirements pertaining to records retention; (vii) for internal administrative purposes; or (viii) as specifically authorized by you in writing.

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any such communication or by contacting us at info@flyingfishexhibits.com 

Disclosure to Third Parties
We will not disclose your personal data to third parties except as follows: (a) when we believe disclosure is reasonably required to comply with any law or legal request; (b) to enforce our legal and contractual rights, or to protect the rights and safety of others; (c) to third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or (d) as part of a sale of our assets or a merger of our company. We remain responsible for compliance with this Privacy Policy by third parties to whom we disclose your personal data.

Procedures to Protect Personal Data
We have implemented reasonable measures and appropriate procedures to ensure compliance with these policies and safeguard the personal data we collect. However, we cannot guarantee that the personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and upon receipt.

Your Rights over Personal Data that We Control
Upon request, we will provide you with details of the personal data we have collected or control. If you would like to update the information we maintain about you, you may log in to your account to update it or submit a support request for any information you don’t have access to or can’t change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services. We may keep your personal data for as long as reasonably required to meet the purposes described herein. We will also retain this information as required by law and to comply with our legal obligations, resolve disputes, and enforce our agreements.

To exercise any of your rights, please contact us at info@flyingfishexhibits.com or by phone at +1 (651) 207-8877.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data it collects to track and monitor use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript files (ga.js, analytics.js, and dc.js) from sharing visit activity data with Google Analytics. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy

EU-US and Swiss-US Data Privacy Framework
On July 10, 2023, the European Commission adopted its adequacy decision for the EU-US Data Privacy Framework (DPF), which replaced the EU-US Privacy Shield invalidated by the Court of Justice of the European Union in July 2020. We participate in and are certified under the EU-US Data Privacy Framework and the Swiss-US Data Privacy Framework as set forth by the U.S. Department of Commerce. We are committed to subjecting all personal data received from European Union member countries, the United Kingdom, and Switzerland, respectively, in reliance on each Data Privacy Framework, to the Framework’s applicable Principles. To learn more about the Data Privacy Framework program and to view our certification, please visit: https://www.dataprivacyframework.gov

Under the Data Privacy Framework, we are responsible for processing the personal data we receive and subsequently transfer to a third party acting as our agent. We comply with the DPF Principles for all onward transfers of personal data from the EU and Switzerland, including the liability provisions for onward transfers. Concerning personal data received or transferred pursuant to the DPF, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://trustarc.com/consumer-information/. Under certain conditions, more fully described on the Data Privacy Framework website at https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Regarding-a-DPF-Participant, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

European Union and United Kingdom Residents
If you are located in the European Union or the United Kingdom, your personal data is processed in accordance with the EU General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR and the Data Protection Act 2018.

Legal Basis for Processing
We process your personal data on one or more of the following lawful bases: (a) your consent; (b) performance of a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests in operating and improving our Site and Services, where those interests are not overridden by your rights and interests.

Your Rights
If you are an EU or UK resident, you have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate or incomplete data; (c) request erasure of your personal data, subject to certain legal exceptions; (d) restrict or object to our processing of your personal data; (e) receive your personal data in a portable, machine-readable format; and (f) withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal. You also have the right to lodge a complaint with your local data protection authority. EU residents may contact the supervisory authority in their EU member state. UK residents may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

To exercise any of these rights, please contact us at info@flyingfishexhibits.com. We will respond to verifiable requests within one month in accordance with applicable law.

International Transfers
Where we transfer your personal data outside the EU or UK, we do so in accordance with applicable transfer mechanisms, including the EU-US Data Privacy Framework described above, Standard Contractual Clauses, or other lawful transfer mechanisms as required.

Australian Residents
Flying Fish is an Australian company and handles personal information in accordance with the Privacy Act 1988 (Cth), as amended, including by the Privacy and Other Legislation Amendment Act 2024 (Cth), and the Australian Privacy Principles (APPs) contained therein. You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us at info@flyingfishexhibits.com. We will respond within a reasonable timeframe and at no charge for straightforward requests. If you believe we have not handled your personal information in accordance with the APPs, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

Canadian Residents
If you are located in Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, substantially similar provincial privacy legislation, including Quebec’s Law 25 (Act respecting the protection of personal information in the private sector). We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law, and only for purposes that a reasonable person would consider appropriate in the circumstances. You have the right to access the personal information we hold about you, to challenge its accuracy, and to withdraw consent to its use, subject to legal or contractual restrictions. To exercise these rights, please contact us at info@flyingfishexhibits.com 

California Residents
If you are a resident of the State of California, this section addresses your rights and our obligations under the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2023 (collectively, the “California Privacy Laws“). Terms used in this section have the same meaning as provided in the California Privacy Laws.

Information We Collect
Our Site collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). Personal Information does not include: (a) publicly available information from government records; (b) de-identified or aggregated consumer information; or (c) information excluded from the California Privacy Laws’ scope. We obtain the categories of personal information listed above from the following categories of sources: (a) directly from you, for example, from forms you complete on our website; and (b) indirectly from you, for example, from observing your actions on our website.

Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes: (a) to fulfill or meet the reason you provided the information; (b) to support you and respond to your inquiries, including investigating and addressing your concerns; (c) to respond to law enforcement requests as required by applicable law, court order, or governmental regulations; or (d) as described to you when collecting your personal information or as otherwise outlined in the California Privacy Laws.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information
We disclose all the above categories of personal information to our third-party service providers, subject, in each case, to a written contract that describes the business purpose of the disclosure and requires the recipient to both keep that personal information confidential and not use it for any purpose other than performing the contract.

Sales of Personal Information
We do not and will not sell your personal information.

Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will provide: (a) the categories of personal information we collected about you; (b) the categories of sources for the personal information we collected about you; (c) our business or commercial purpose for collecting that personal information; (d) the specific pieces of personal information we collected about you (also called a data portability request); and (e) the categories of personal information we disclosed for a business purpose, and the categories of recipients.

Deletion Request Rights
You have the right to request that we delete any of your personal information we collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: (a) complete the transaction for which we collected the personal information or otherwise perform our contract with you; (b) detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity; (c) debug products to identify and repair errors; (d) exercise free speech or another right provided for by law; (e) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.); (f) engage in public or peer-reviewed scientific, historical, or statistical research in the public interest, where deletion may seriously impair the research’s achievement; (g) enable solely internal uses reasonably aligned with consumer expectations; (h) comply with a legal obligation; or (i) make other internal and lawful uses of that information compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please contact us by email at info@flyingfishexhibits.com or by phone at +1 (651) 207-8877. Only you, or a person registered with the California Secretary of State whom you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within twelve (12) months.

Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you in writing of the reason and extension period. Any disclosures we provide will only cover the twelve (12) months preceding our receipt of your request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

Non-Discrimination
We will not discriminate against you for exercising any of your California Privacy Laws rights. Unless permitted by the California Privacy Laws, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price, rate, or quality level.

California’s “Shine the Light” law (Civil Code § 1798.83) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@flyingfishexhibits.com 

Contact Us
Flying Fish Exhibits Pty Ltd, 24 Moorabool St., Geelong, Victoria, 3220, Australia
Email: info@flyingfishexhibits.com  
Phone: +1 (651) 207-8877

Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the most recent revisions were made. Your continued use of the Site or Services after any update constitutes your acceptance of the revised policy.

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